GENERAL TERMS AND CONDITIONSFOR HOTEL ACCOMMODATION IN CICHO-SZA VILLA1. General terms:
1.1 Villa aims are to provide guests the optimal conditions for recreation. The rights and obligations of the guests are found in the general conditions of booking in Villa hereinafter terms and conditions.
1.2 Booked rooms are available to the customer from 16:00 on the day of arrival, the check-out is at at 11:00 at the latest.
1.3 You are kindly requested to inform the Villa in advance that you would arrive later than 18:00.
2. Making the booking:
2.1 In order to make the pre-booking please phone or send the e-mail.
2.2. The booking will be made after receiving the deposit of a fixed amount in a specified period to the indicated bank account number.
3. Payment and accommodation terms:
3.1 The customer is obligated to pay the Villa the agreed prices for these and other services enlisted. The agreed prices include the current statutory VAT.
3.2 When the pre-booking is made, the guest is obliged to pay the deposit of at least 30% of the agreed price.
3.3 The remain amount of the stay must be paid by the guest upon arrival at the reception in cash or before arrival (the stay) by bank transfer.
3.4 The Villa reserves the right to terminate the agreement with the guest when the deposit will not be given within the time limits specified in sections 3.2 and 3.3.
3.5 The Guest of Villa is obliged to comply with law enforcement and security-related fire regulations in the accommodation.
3.6 In the case of serious or persistent violation of the established order, the owners of the Villa may refuse to provide services to a person who violates it. Such a person is obliged to comply with the demands of the Villa immediately, pay the current bills, pay for caused damages and leave the Villa.
4. Villa's liability:
4.1 Villa will not return any value of benefits that have not been partially or wholly used for reasons attributable to the guest.
4.2 Guest of Villa is financially responsible for any damage or destruction of the equipment and technical devices of Villa that were caused of his/her fault or the fault of people visiting him/her. For damages caused by minors, the parents or legal guardians are liable.
5. Exclusion of liability:
5.1 Villa is not liable for damages in relation to a guest more than the amount of actual damage and it is not responsible for moral damage.
5.2 For reasons beyond the Villa control, Villa reserves the right to cancel the guest's stay 72 hours before its start.
5.3 The Villa is not liable for money and valuables that are not kept in the safe.
6. Cancellation of the stay:
6.1 The cancellation of the stay should be provided in a written form.
6.2 In case of cancellation, Villa does not return the deposit. This deposit can be postponed for another booking within 1 year.
6.3 In case of cancellation of the stay during the stay, the guest bears the entire cost of the reservation in accordance with the accepted agreement.